Category: What’s New in Technology

Businesses are moving beyond basic automation into a new era of intelligent, self-directed systems. While automation helps with streamlining repetitive tasks, agentic AI workflows enable systems to make decisions, take action, and continuously improve with minimal human oversight.

Most businesses adopting agentic AI have no structured way to prove it is working. Although they can feel the difference, they can’t measure it. Without measurement, return on investment (ROI) conversations stall, budgets get cut, and genuinely transformative tools get shelved.

What Makes Agentic AI Workflows Different

Agentic AI workflows are designed to operate with a degree of independence. Unlike traditional automation, which follows predefined rules, agentic systems are goal-oriented.

Once given an objective, they plan, execute, adjust, and complete tasks across multiple steps, tools, and decisions without requiring human intervention. For example, an agentic workflow may pull data from multiple systems, analyze it, draft a report, flag anomalies, and email a summary.

Another example is a supply chain AI agent that not only highlights anomalies but can also reorder stock, renegotiate pricing thresholds, and even reroute logistics as these actions fall within predefined objectives.

Agentic AI can also improve efficiency and productivity by identifying inefficiencies in workflows and adjusting them in real time.

For businesses facing rising labor costs and increasing demand for speed and personalization, this evolution is more than a technological advancement. It offers a strategic advantage.

Why ROI Measurement Is Different for Agentic AI

Traditional ROI models are rather straightforward as they compare the cost of a system to the output generated. ROI on projects using traditional models is measured based on cost savings, headcount reduction and cycle-time compression. However, agentic AI is more dynamic because the systems improve over time. This means the output isn’t static – rather, it compounds. These systems also reduce the need for ongoing supervision, operate continuously, and often uncover efficiencies that were not initially anticipated.

As a result, the ROI of agentic AI is not just immediate cost savings but also includes long-term gains. These gains include improved decision-making, faster execution, higher productivity, strategic agility and the ability to scale operations without a proportional increase in cost. Measuring this kind of value requires a broader, more forward-looking approach.

Key ROI Drivers of Agentic AI workflows

1. Operational efficiency – unlike conventional automation that is vulnerable to dynamic environments due to fixed rules, agentic AI responds to changes automatically. These systems continuously learn and optimize, delivering ongoing improvements without additional manual effort.
2. Real-time responsiveness – customers expect real-time interaction. Agentic workflows enable this through systems that are always on and context-aware.
3. Scalability – businesses can handle increased demand without a corresponding increase in operational costs or headcount, allowing more efficient growth.
4. Cross-departmental reach – Agentic AI agents can seamlessly connect workflows across different departments like HR, IT, and finance. This reduces operational friction between teams and enhances overall efficiency.
5. Productivity gains – Agentic AI can operate 24/7, completing tasks faster and with greater consistency than human teams. This allows employees to focus on higher-value work, increasing overall organizational productivity.
6. Cost reduction – by automating complex workflows, businesses can reduce reliance on manual labor, minimize errors, and eliminate inefficiencies. This can translate into significant savings.
7. Revenue growth – Agentic AI enables faster go-to-market strategies and more personalized customer experiences. This can directly impact conversion rates and revenue.
8. Improved decision quality – With access to real-time data and advanced analytics, agentic AI systems can make quick, informed decisions. This reduces human bias and enhances accuracy in areas like forecasting, inventory management, and customer engagement.

Strategies for Evaluating Agentic AI ROI

To measure agentic AI ROI, businesses need a structured approach that connects AI deployment to business outcomes.

1. Identify high-impact workflows – repetitive, resource-heavy processes like IT support, sales operations, or compliance.
2. Establish baseline measurements by documenting current costs, completion times, error rates, and headcount before deployment.
3. Compare pre- and post-implementation performance by checking utilization rates, tasks completed, and infrastructure costs to confirm operational sustainability.
4. Estimate agentic impact by projecting improvements in speed, cost, throughput, and quality.
5. If implementing agentic AI in phases, use control groups to isolate its impact from other organizational changes.
6. Measure real business outcomes, including cost reductions, revenue growth, and productivity gains.

Conclusion

Traditional automation delivered value by reducing manual effort. Agentic AI, on the other hand, reduces decision latency, operational friction, and coordination costs. Therefore, AI agents’ ROI is not defined by savings alone. Its real value lies in the ability to generate compounding returns across multiple dimensions of a business. By adopting a broader view of ROI, organizations can better assess impact, build stronger adoption cases, and identify new opportunities for optimization.

The era of artificial intelligence as a competitive advantage has hit a structural barrier – the Governance Wall. Some time back in 2024 and 2025, organizations raced to adopt AI tools to automate decisions, improve efficiency and cut costs. Now, as we move through 2026, the conversation is shifting from “How powerful is your AI?” to “Can you explain its decisions to a regulator, customer or even a judge?”

As global regulations move from abstract guidelines to strict enforcement, businesses must move from pure automation to strategies defined by traceable, human-centred oversight.

The Shift From Innovation to Accountability

In the early days of AI adoption, the priority was speed and results. Algorithms made decisions behind the scenes with little transparency. As AI improved, it was used in high-stakes scenarios like screening job applications, approving loans, detecting fraud and influencing health decisions. When these systems make mistakes, there are consequences that could include lost opportunities, discrimination claims or legal exposure.

As a result, regulators and even consumers are demanding answers. This shift has seen businesses move from AI innovation to AI accountability, where every automated decision must be justified, traceable, and explainable.

The Governance Wall and Regulatory Landscape

The governance wall refers to the growing layers of regulation, policies, and legal expectations that AI systems must pass before deployment.

AI laws such as the EU AI Act, which will take full effect in August, have set a global gold standard for transparency. One of the articles in this law is the Right to Explanation, which requires any company using AI for high-risk decisions to explain the logic behind the output.

Across the United States, some states have already introduced stricter AI-related rules. Notable examples include California’s AB 2013 and Colorado’s SB 24-205 state laws requiring businesses to disclose when AI is used in consequential life decisions, such as hiring, insurance premiums, or credit lending.

The Real Business Impact

For many businesses, this shift is more than a compliance issue as it introduces a complete operational change.

1. Explainability is no longer optional
   AI systems must be designed in a way that allows you to explain outcomes clearly. For instance, if a system rejects a loan application or filters out a job candidate, you must be able to justify why. Hence, a system must have transparent algorithms, clear logic pathways, and documented decision criteria.
2. Audit trails are becoming mandatory
   Businesses are now expected to maintain audit trails. These are detailed records showing what the AI did, when it did it, and why it made a specific decision. If regulators or legal teams ask questions, you must provide evidence and not assumptions.
3. Pre-use notices and opt-out options
   Before an AI agent processes a customer’s data, a business may be required to notify the customer that AI is being used, explain how it impacts them, and offer a way to opt out.
4. Board-level oversight
   AI is no longer just an IT concern. Executives and directors are increasingly responsible for managing AI-related risks, ensuring compliance with regulations, and protecting the company from legal exposure. In other words, the AI strategy must align with the legal and risk management strategy.

The SEC and the AI Washing Crackdown

While local regulators focus on consumers, the U.S. Securities and Exchange Commission (SEC) is focusing on investors. As AI becomes a buzzword, many companies are tempted to exaggerate their capabilities. This practice, known as AI washing, involves claiming to use advanced AI when the technology used is minimal or non-existent. Companies do this to attract investors, boost valuation, and appear innovative in a competitive market.

The SEC has made it clear that any AI claims that are misleading will be treated as securities fraud. This is not just a problem for tech giants, as even small and medium businesses seeking funding are having their tech stacks audited. Firms found in violation face serious consequences – as happened to Delphia and Global Predictions, which had to pay $400,000 in penalties.

Strategic Solutions

For a business to scale without being paralyzed by regulations, it must:

1. Implement Human-in-the-Loop (HITL) systems by positioning human staff as quality assurance to sign off on high-stakes outputs. This will provide the human judgment layer that regulators demand.
2. Adopt small language models as they are smaller, domain-specific, and easier to interpret and audit. They also offer explainable AI (XAI) capabilities, making it easy to show your work.
3. Unified governance to facilitate compliance. This will require leadership, including legal (interpret laws), IT (build audit trails), and HR or operations (manage the human oversight) to work together.

Artificial intelligence (AI) is no longer a competitive advantage; it has become a necessary infrastructure. Businesses now heavily rely on AI-powered systems, from automated customer service to predictive analytics and decision-making tools. These platforms are cloud-based, and their reliance comes with growing concern of AI lock-in. This dependence on major cloud providers and the convenience of Big Tech ecosystems can turn into long-term dependency. In response, cloud sovereignty is gaining momentum.

What Is Cloud Sovereignty?

Cloud sovereignty refers to the ability of an organization to maintain full control over its data, infrastructure, and digital assets. This includes where data is stored, how it is processed, and which legal jurisdiction governs it.

Unlike traditional cloud hosting, where companies rely on a single global provider, cloud sovereignty emphasizes:

• Data ownership and portability
• Compliance with local laws and regulations
• Reduced dependence on foreign-controlled infrastructure
• Strategic control over AI models and workflows

The Rise of Big Tech and the AI Lock-in Problem

Over the past decade, companies like AWS, Google Cloud, and Microsoft Azure have built highly integrated AI ecosystems, especially since the surge of generative AI. These platforms offer powerful tools, including proprietary machine learning services, exclusive Application Programming Interfaces (APIs), pre-trained AI models, and seamless infrastructure scaling.

However, when businesses build their AI systems entirely on one provider’s proprietary tools, switching becomes difficult. Platform dependency can also create serious risks when a vendor fails. A good example is the collapse of Builder.ai, an AI app builder backed by giants like Microsoft and the Qatar Investment Authority. Its collapse was an indicator that companies do not have complete control over the software and data on which their operations depend. This is what is known as AI Lock-in, where:

• AI models rely on proprietary APIs
• Data pipelines are optimized for a specific cloud architecture
• Workflows depend on unique vendor tools
• Migration costs become prohibitively high

As a result, businesses suffer:

• Escalating operational costs
• Limited negotiating power
• Reduced flexibility
• Strategic vulnerability

In 2026, with AI deeply embedded into operations, being locked-in can threaten long-term agility and innovation.

Regulatory Pressure is Accelerating the Shift

Governments worldwide are tightening digital sovereignty and data protection rules. From stricter data residency laws to AI governance frameworks, compliance is no longer optional. Industries such as finance, healthcare, and telecommunications face heightened scrutiny. They must prove where data is stored, who can access it, and how AI models are trained and governed. Additionally, businesses can’t afford regulatory risks. Regulations such as the CLOUD Act demand data access transparency, while different states are pushing for data localization policies.

Relying entirely on a foreign-controlled AI ecosystem can raise compliance risks. In some regions, businesses are now required to use local or sovereign cloud providers for sensitive workloads. Gartner predicts 35 percent of countries will adopt region-specific AI platforms by 2027 as countries increase investment in domestic AI stacks to meet sovereignty goals.

Regulation, once seen as a burden, is now a strategic driver pushing companies toward sovereign-first strategies.

How Businesses Are Avoiding AI Lock-in Trap

Businesses are not abandoning cloud AI. Instead, they are becoming more strategic about how they implement it.

1. Embracing open-source and interoperable AI
   Many businesses are adopting open-source AI frameworks and models to reduce dependency on proprietary systems. By building on interoperable standards, they maintain flexibility to deploy workloads across different environments. This approach allows businesses to experiment freely without being tied to a single vendor’s ecosystem.
2. Adopting multi-cloud and hybrid strategies
   Rather than relying on one provider, a business can distribute workloads across multiple clouds. This reduces operational risk, strengthens negotiation leverage, enhances flexibility and improves resilience. Hybrid models, where on-premise infrastructure is combined with cloud services, are also growing in popularity. They ensure sensitive data remains locally controlled while still leveraging AI scalability.
3. Partnering with sovereign or regional cloud providers
   Regional cloud providers are gaining traction as they offer local data hosting, compliance with national regulations, and greater transparency.
4. Strengthening contract and governance frameworks
   Procurement and legal teams are now playing a more active role in cloud decisions. They negotiate stronger data portability clauses, clear exit strategies, transparent pricing structures, and model ownership rights.

Final Thoughts

In 2026, the real risk is not using AI, but losing control over it.

Cloud sovereignty represents a strategic shift while not rejecting Big Tech. It must be viewed as the ability to act strategically, as no business can dominate every layer of the AI stack due to constraints like the high cost of training advanced AI models.

Businesses that prioritize sovereignty today are building resilient, flexible, and future-ready AI ecosystems. Those who ignore it may find themselves powerful – but trapped.

Every modern business is paying rent. Not for office space or equipment, but for the digital infrastructure that runs the company. This might include the cost of CRMs, email platforms, project management tools, automation tools, analytical dashboards, and countless other tools designed to solve a specific business need. Individually, these tools seem affordable; collectively, they form a permanent tax on business growth.

For several years now, software-as-a-service (SaaS) has been sold as a form of freedom. Businesses were promised low upfront cost, instant deployment, and minimal complexity. For a long time, SaaS delivered on this promise. It helped companies move faster, scale quickl,y and compete globally regardless of size.

But this is shifting. Now, business leaders are beginning to question whether renting critical systems is still a worthy strategy.

The SaaS Era

The rise of SaaS was a necessary evolution. It lowered the entry barrier for tools that once required large IT teams and a huge capital investment.

However, this convenience turned into dependency. Businesses not only adapted SaaS tools, but they also built operations around them. Third-party platforms now hold business workflows, customer data, analytics, automations, and even institutional knowledge. This means that a business has dozens of subscriptions they don’t fully control, can’t meaningfully customize, and must keep paying for to keep operating.

What Sovereign Ownership Means

Sovereign ownership doesn’t mean abandoning the cloud or rejecting modern technology; it means owning the core logic of your business systems. The sovereign models emphasize self-management, control and long-term resilience.

When a business practices sovereign ownership, it controls:

• Where data resides (e.g., virtual private clouds or sovereign clouds)
• Access permissions and encryption keys
• Workflows and automations
• Internal knowledge systems
• AI models and training data
• The ability to move, adapt, or rebuild without needing vendor permission

Self-sovereign identity has been a great support for this shift. SSI protocols allow businesses, employees, and customers to control their digital identities and credentials without relying on centralized identity providers. This means that identity is not locked inside the SaaS platform, as it is portable, verifiable, and owned by the entity itself.

The Real Cost of SaaS Goes Beyond the Invoice

SaaS costs more than renting the service. Aside from monthly or annual subscriptions that compound into a huge expense over time, vendor lock-in makes switching platforms painful and risky. The pricing models also keep changing. Features may be removed or placed under higher payment tiers. Other issues include broken integrations and limited or messy data exports.

More critically, companies adapt their workflows to match the SaaS tools, rather than the tool serving the business. Therefore, innovation is constrained by what the platform allows and not what the business needs.

The biggest risk is when a SaaS provider is acquired, suffers downtime, or shuts down entirely. When this happens, your business absorbs the impact without control or leverage.

Why 2026 Is the Turning Point

Why now? Because the alternatives have finally matured. Decentralized physical infrastructure (DePIN), the maturity of enterprise-grade, open-source software, and modular cloud architecture have made system ownership accessible without deep technical teams. AI has transformed how businesses build, automate, and maintain internal tools. Modular infrastructure allows companies to own their core while selectively renting specialized services.

At the same time, external pressure is increasing as data privacy regulations tighten. Regulatory frameworks like the U.S. Cloud Act, the GDRP and the EU’s Digital Operational Resilience Act (DORA) demand operational independence that SaaS cannot fully deliver. Gartner predicts that by 2030, 75 percent of enterprises outside of the United States will implement data sovereignty strategies due to regulatory scrutiny and geopolitical tensions.

Major players are already responding. IBM is one example of the shift, as they already announced IBM Sovereign Core, software that helps businesses take back control of their data and systems.

Customers are also more aware. They want to know how their data is stored, processed, and protected. AI models trained on proprietary information raise new questions of ownership and risk. In an uncertain global economy, businesses want cost predictability and not endless variable subscriptions.

The mindset is shifting from speed at any cost to resilience by design.

From Renters to Owners

SaaS helped businesses grow. But growth built on dependency has limits.

2026 represents a strategic window where ownership is finally accessible, affordable, and necessary. The shift toward sovereign systems is not about rebellion against technology that has previously helped businesses. It’s about leverage, resilience, and long-term value.

The future belongs to businesses that stop renting their foundations and start owning their future.

The way people interact with the web is changing fast. Attention spans are shorter, app fatigue is real, and users no longer want to download, sign up, or navigate complex interfaces just to engage with content. New technologies like frictionless web-based augmented reality (WebAR) are emerging as powerful solutions.

This shift opens great opportunities for creators, brands, and small businesses.

What is Frictionless WebAR?

Every extra step between a user and an experience reduces engagement. Downloading apps, dealing with permissions, updates, and onboarding screens all create friction. However, frictionless WebAR is delivered directly through a web browser. It uses web standards like WebXR and WebGL to deliver digital content without downloads or installations. With a shift in how value is created, communicated, and converted, it is possible to have interactive storytelling, experiential funnels, immersive education, and hyper-local marketing. All this is without the costs and complexity involved in traditional AR.

Transitioning from the attention economy to the experience economy has been driven by content overload from content, ads, and interfaces competing for clicks. As a result:

• Users avoid downloading new apps
• Click-through rates are declining
• Trust is harder to build through a flat screen alone
• Static content struggles to hold attention

Frictionless WebAR addresses these barriers.

Users can easily scan a QR code or tap a link and instantly see a product, explore a story in 3D form, or interact with information visually.

From a business perspective, the value lies in zero-friction entry, instant immersion, and seamless connection between physical and digital worlds. This is because WebAR does not require large development teams or app store approvals. It is lightweight, fast, and accessible. This makes it viable not only for big brands but also for solo creators and small businesses.

From Passive Content to Active Experiences

With most digital content, users scroll, read, watch, and move on. Frictionless WebAR is built to turn audiences into participants. Instead of reading about a product, users can see it in a 3D model. Instead of watching a story, they can step inside it. When audiences interact with something in their own environment:

• Engagement time increases
• Emotional connections deepen
• Information is remembered longer
• Purchase confidence improves

Practical Opportunities for Creators

For filmmakers, artists, game developers, and content creators, frictionless WebAR transforms static content into dynamic, interactive narratives. For instance, scanning a QR code in a physical comic book brings a character to life. This deepens immersion and extends the narrative beyond the printed book. Other examples include AR-enhanced portfolios that showcase work in 3D, behind-the-scenes experiences tied to a QR code, and interactive course previews.

Creators can also monetize WebAR by offering premium AR experiences, bundling AR with digital products, launching interactive experiences for sponsors, and enhancing membership or community access. This makes WebAR part of a creator’s intellectual property and not just a marketing tool.

Practical Opportunities for Brands

Brands leverage WebAR for immersive marketing. Experiential funnels leverage WebAR, allowing brands to engage customers in ways traditional advertising cannot. A good example is a brand launching a new shoe, and customers can scan a QR code on a poster and “try on” the virtual sneakers to see how they look in real time. Luxury brands can offer “virtual showroom” experiences with interactions that deepen the emotional connection.

The low-barrier interaction means higher engagement rates as potential customers are more likely to participate in an experience that doesn’t demand an app download or login.

Practical Opportunities for Small Businesses

Small businesses often struggle to compete with larger brands online. However, now they can access cost-effective WebAR without native app development. This equalizer offers sophisticated marketing and customer engagement tools without the need for a massive budget or IT team. This saves on resources and enables quick campaigns like seasonal promotions.

Since WebAR works through web browsers, a business can gain detailed analytics, such as user behavior. For instance, getting detailed data on dwell time or how long people engage in the experience can indicate how compelling the content is. Spatial analytics, on the other hand, measure how much time users spend on specific scenes, helping make necessary tweaks to optimize user experience. The data collected helps better understand customers and how they engage with content.

Conclusion

Frictionless WebAR represents a fundamental change in how value is delivered online. For creators, brands, and small businesses, it offers a way to stand out by inviting people into meaningful experiences.

In a crowded digital space, ease of access is a competitive advantage. 

Phishing is a major threat that keeps evolving and has now become a sophisticated and costly cyber risk facing businesses of all sizes. Previously linked to malicious links in an email, phishing is now powered by AI, automation, and social engineering. The attacks have become harder to detect; they are faster to execute; and they can be very damaging if successful. With many business processes happening online – such as payments, approvals, and customer engagement – the attack surface has expanded, and so has the creativity of cybercriminals.

The Changing Landscape of Phishing

Modern phishing is unlike the previous suspicious and poorly written emails, and today cybercriminals are using AI tools to do many things, including:

• Generate perfectly written and personalized messages – attackers can now easily analyze company websites, social media profiles, public reports, and employee profiles to clone the tone, style, and communication patterns. Messages appear legitimate when they reference recent projects or internal updates.
• Generate deepfake audio and video – with readily available AI voice-cloning tools, a scammer can easily impersonate CEOs or CFOs and request urgent wire transfers or credential access.
• Bypass MFA using real-time phishing kits – these kits mirror login screens of popular business tools such as Microsoft 365 or Google Workspace. An employee enters credentials and authentication codes into the fake page, giving attackers instant access.
• Launch automated hyper-targeted attacks – with automation, criminals can target specific departments using tailored messages relevant to their daily tasks.

High-Value Targets Inside Organizations

Phishing attacks are no longer random but very strategic:

• C-Suite executives – executives are prime targets due to their authority and access levels. If an executive is compromised, their inbox can be used to authorize payments or request sensitive data.
• Financial teams – the accounts department faces fake invoice scams, fraudulent banking instructions, and impersonated vendor messages.
• HR departments – attackers send fake resumes loaded with malware. They might also pose as job applicants to access employee data.
• Remote and hybrid workers – these workers use shared Wi-Fi, personal devices, and unsupervised collaboration tools. This creates a wider entry point for attackers.
• Customers and partners – attackers impersonate brands and trick customers into submitting payments or sensitive information through fake lookalike pages.
• IT admins and system engineers are also valuable as they have privileged access.

Modern Phishing Techniques

Emails remain the dominant delivery method, but attackers have diversified to:

• Quishing (QR Code Phishing)
  QR codes are everywhere: on flyers, delivery packages, restaurant menus, conference badge,s and more. However, QR codes can lead to malicious sites or credential harvesting pages.
• Search Engine Phishing or Malvertising
  Fake ads appear above legitimate brands on search results that a user can click on –thinking it’s a legitimate link.
• Browser-in-the-Browser Attacks
  These are fake login pop-ups that replicate trusted login screens. An employee will enter their credentials, thinking it’s a legitimate site, and this goes straight to attackers.
• OAuth Application Scams
  Here, attackers don’t steal passwords. Instead, they trick users into granting access to a malicious app. Once the access is granted, the attacker has total access.
• Deepfake Calls and Video Messages
  These may come as high-pressure video calls or messages from an executive requesting urgent action, emergency payment, or private documents.
• Fake Travel and Expense Scams
  Taking advantage of corporate travel, attackers clone legit travel sites in order to steal credit card and employee information.

Prevention Strategies Every Business Must Adopt

Phishing is a problem that can’t be eliminated but can only be significantly reduced through a combination of technical measures and human risk management.

Prevention requires a combination of technology, processes, and people.

1. Build a Security-Aware Culture
   Training must be continuous, engaging, and realistic. It should be conducted via simulation and scenario-based learning.
2. Strengthen Email Authentication
   Implement modern AI-based email filtering tools to help detect anomalies that human eyes miss. Include identity verification protocols like DMARC, SPF, and DKIM to reduce spoofing attacks.
3. Adopt Zero Trust Security
   Implement the “never trust, always verify” approach. Access should be limited, monitored, and timed out automatically. High-risk actions should trigger additional verification.
4. Secure Remote Work
   Implement VPNs, approved devices, endpoint protection, encrypted storage, and clear policies.
5. Implement Multistep Verification for Financial Transactions
   Require verbal confirmation or dual approvals for high-value transfers.
6. Monitor Vendors and Partners
   Keep in mind, there is a sharp rise in supply-chain attacks. Regularly verify domains, emails, and communication from suppliers and partners.
7. Have an Incident Response Plan
   Be ready with a response plan in case of a breach. Acting quickly will reduce potential losses.

Conclusion

Phishing has transitioned into a sophisticated threat targeting the core operations of a business. New phishing variants reveal how attackers continually evolve their techniques. With the right awareness, technology, and processes, organizations can significantly reduce exposure.

Despite major investments in cybersecurity, organizations continue to face breaches. Most security mechanisms implemented guard against threats such as password theft. However, there is a growing concern with the unchecked expansion of user access, permissions, and tokens across apps, clouds, and systems.

This growing challenge is known as authorization sprawl, and it is becoming one of the most dangerous and least visible threats in modern enterprise security.

According to insights from the SANS keynote at the RSAC 2025 Conference, attackers are increasingly exploiting this sprawl to gain legitimate, persistent access that bypasses multifactor authentication (MFA), security information and event management (SIEM) alerts, and endpoint detection and response (EDR) visibility altogether.

What is Authorization Sprawl?

Authorization sprawl occurs when access permissions multiply uncontrollably across systems, users, and applications. Every time a team or department adds a new SaaS integration, service account, or API key, another layer of permission is introduced.

In an attempt to make access to multiple applications easy, users also have single sign-on (SSO), designed to help log in once and access multiple applications securely. Here, users are granted access to several connected systems through SSO, adding to the authorization sprawl problem.

Over time, all these factors create a complex ecosystem that even security teams have a hard time tracing who can access what.

Unlike authentication, which verifies who someone is, authorization determines what one can do. When permissions expand without review, attackers take advantage of forgotten tokens, dormant accounts, or outdated roles to move freely inside systems.

Why Traditional Defenses Miss It

Most defenses focus on identity verification, such as MFA, conditional access, and endpoint protection. But once a user is authenticated, there is no monitoring. This is the blind spot that attackers exploit. Instead of breaking in, they log in using legitimate session tokens, application programming interface (API) keys, or open authorization (OAuth) grants.

The misuse of valid credentials or access tokens enables cloud-related breaches. These attacks bypass traditional detection tools because they appear to be normal activity by authorized users.

A recent incident involving Salesloft’s Drift application highlights how damaging authorization sprawl can be. Drift, an AI chatbot often integrated with Salesforce, was exploited after attackers gained access to Salesloft’s GitHub account and later its AWS environment. From there, they stole OAuth tokens and authentication credentials, exposing Salesforce data from potentially hundreds of organizations. This incident is an example of how interconnected SaaS systems and unchecked authorization links can create a cascading breach effect, where one weak point leads to multiple breaches across services.

The Business Impact of Authorization Sprawl

Aside from increasing technical risk, authorization sprawl erodes compliance, governance, and trust.

1. Regulatory Exposure – Frameworks like GDPR, SOC 2, and HIPAA require strict access control and auditability. Untracked permissions make demonstrating compliance nearly impossible.
2. Operational Risk – An overprivileged account can unintentionally leak data, delete configurations, or expose APIs.
3. False Sense of Security – Zero Trust frameworks often stop at identity verification. Failing to continuously validate authorization is equivalent to protecting the front door while leaving internal doors wide open.

How to Fix Authorization Sprawl

Luckily, solving this problem does not require removing existing security controls but rather extending visibility and discipline into authorization.

1. Conduct Regular Access Audits – Map users, roles, and permissions across your environment. Be sure to look for redundant privileges, dormant accounts, and orphaned API keys. Use tools that help visualize hidden paths and privilege escalation routes.
2. Implement Structured Access Control – Use frameworks like role-based access control (RBAC) or attribute-based access control (ABAC). Standardizing roles ensures fewer exceptions and easier auditing.
3. Automate Reviews and Revocations – Integrate identity and access management (IAM) with HR systems so access automatically changes when employees leave or change roles. This helps eliminate the temporary access that never gets removed.
4. Shorten Token Lifetimes and Rotate Credentials – Session tokens and personal access tokens (PATs) should have an expiration period, such as 30 to 90 days. Using automated key rotation policies will help prevent long-lived access tokens from becoming backdoors.
5. Enforce the Principle of Least Privilege – Grant users and systems only the minimum access needed.
6. Extend Zero Trust to Authorization – Verification shouldn’t end with login. Apply continuous authorization checks.

Conclusion

As cloud ecosystems, APIs, and integrations continue to multiply, authorization complexity will grow exponentially. Businesses that invest in mapping and controlling authorization sprawl will stay ahead of both attackers and regulators. In cybersecurity, visibility equals control, and this begins with knowing exactly who can do what.

As organizations invest heavily in next-gen firewalls, AI detection, and threat intelligence, grave cyberattacks have been reported as a result of overlooked misconfigurations. According to the latest statistics, about 23 percent of cloud security incidents are directly connected to misconfigurations. These missteps create easy entry points for cybercriminals that may lead to data breaches, ransomware demands, and financial loss.

What are Misconfigurations?

Misconfigurations are overlooked errors in system setups that create vulnerabilities without the need for hackers to apply advanced hacking techniques. These silent threats are human-driven oversights when configuring software, hardware, or cloud services. Good examples include improperly set permissions in cloud storage, insecure API keys left in code repositories, inadequate security monitoring, and unsecured access points like IoT devices with default passwords.

These issues arise from human error, which accounts for 82 percent of misconfigurations. This is also compounded by today’s cloud era, where businesses depend on cloud platforms, software as a service stacks (SaaS), and AI-driven infrastructure. Many organizations now use multiple providers, and this makes configurations challenging. Rushed deployment also adds to the misconfiguration problem, especially when a thorough audit is not conducted. Unlike malware or phishing scams, misconfigurations remain undetected until exploited.

2025’s Worst Cyberattacks Fueled by Misconfigurations

This year alone, there has been a surge in incidents related to misconfiguration, which is alarming. There were more than 9.5 million cyberattacks in the first half of the year. A good example is the Coinbase breach of May 2025, in which data from more than 70,000 customer records was stolen. This breach is attributed to insider threats exploiting misconfigured permissions.

Recently, cybersecurity researchers revealed a botnet campaign that exploited misconfigured DNS sender policy framework (SPF) records across 20,000 domains and compromised more than 13,000 MikroTik routers. This enabled large-scale spam and spoofing attacks.

In many regions, misconfigured VPN gateways and remote access tools have also contributed to ransomware campaigns. This is through attackers bypassing perimeter defenses by exploiting a misconfigured VPN portal.

IoT weaknesses have also seen entire networks of smart devices compromised, simply because administrators did not change the default login credentials. The entry points ranged from security cameras to industrial sensors, allowing attackers to access more sensitive corporate systems.

Why Organizations Keep Making the Same Mistakes

• Talent shortage – Many IT teams are stretched and lack sufficient experts to catch every misstep.
• False confidence in automation – While automated tools are a great help, they are not foolproof. Overreliance on these tools and having a set-and-forget mindset can leave room for security breaches.
• Velocity over security – This happens when rapid delivery of product features overshadows the slower discipline of security reviews.
• Siloed responsibility – In many organizations, security is delegated to a separate team instead of being embedded across different units like the development, operations, and business units.
• Awareness gap – Many teams underestimate how a single overlooked setting, like an open test environment, can escalate into a full-scale breach.

Prevention Strategies and Best Practices

Fortunately, misconfigurations are one of the preventable causes of security breaches. Preventing misconfigurations requires proactive measures that include:

• Continuous auditing and testing – It is crucial to ensure regular audits and testing of automated tools for configuration management to detect and reduce the window of exposure.
• Adopt zero-trust models – No device or user should be trusted by default; grant only minimum access where required.
• Strengthen access controls – Always change default device credentials, partition networks, and enforce MFA across all accounts.
• Automated detection tools – Use cloud security posture management, compliance-as-code, and drift detection to catch misconfigurations in real time.
• Cross-functional training and culture – Employee training is vital, as human error accounts for 82 percent of incidents. Security literacy should extend to both technical and non-technical teams.
• Follow industry guidelines – Align with recognized security frameworks (NIST, ISO, CIS) and CISA’s published guidance on the Top Ten Cybersecurity Misconfigurations. For example, avoid using default configurations, enforce patch management, and properly segment networks.
• Incident response readiness – Have a well-drilled response playbook to ensure minor disruption in case the defenses fail.

Conclusion

Simple misconfiguration remains a silent enabler of devastating cyberattacks through avoidable errors. Business owners must prioritize configuration hygiene to build resilient digital infrastructures and protect against future threats.

It is a clear lesson that cybersecurity doesn’t always depend on battling sophisticated hackers but rather ensuring they don’t get an easy way in.

Artificial intelligence (AI) is one of the most talked-about technologies today. It has taken a shift from the broad general-purpose tools to specialized innovations that promise real impact. AI is dominating headlines with investor pitches. There has also been a surge in startups promising AI-powered solutions. However, some businesses have already adopted and invested millions into AI projects with little return. As AI advances, business owners and investors need to stop chasing the latest headlines and consider how to best integrate AI to create lasting value.

Understanding the AI Investment Landscape in 2025

Since the AI breakout, it has advanced dramatically. There are three forces that are reshaping the investment and adoption of AI.

1. Maturation of Foundation Models
   The large language models (LLMs) are now cheaper and faster. They are also customizable. This means that businesses no longer need to build from scratch and can just adapt existing models in their industry.
2. Regulations and Accountability
   Governments are tightening frameworks around data privacy, transparency, and responsible AI. Compliance has become a key competitive differentiator.
3. Sector-Specific Applications
   Advancements in AI have given way to specialized use cases. For example, fintech AI can track fraud, while manufacturing AI optimizes the supply chain.

The AI Hype Cycle

According to Gartner’s 2025 “Hype Cycle for Artificial Intelligence.” AI technologies move through predictable stages. These include the innovation trigger, peak of inflated expectations, trough of disillusionment, slope of enlightenment, and plateau of productivity. Between 2023 and 2024, generative AI dominated the headlines. It has now entered the trough of disillusionment as organizations confront their limitations, governance risks, and the difficulty of proving ROI. However, this is not to be seen as a setback, but rather a turning point as businesses shift focus from experimentation to scaling reasonably. Investment is now focused on foundational enablers such as ready data, ModelOps for lifecycle management, and AI agents. By 2025, businesses will be realizing that quick wins are harder than expected. On the bright side, businesses have an opportunity to build sustainable systems that offer measurable business value.

Lessons Learned from the First Wave of AI Adoption

The promises that came with AI led some businesses to invest heavily. This resulted in several mistakes:

• Chasing innovation over value
  Many businesses rushed to invest in AI-powered projects like chatbots without linking them to actual business goals. For instance, customers have raised concerns about frustration with bank AI bots that confuse rather than help customers, according to the Consumer Financial Protection Bureau (CFPB).
• Falling for AI hype
  Some businesses invested in companies branding themselves as AI-driven, even when the solutions offered relied on basic automation.
• Ignoring integration
  Failing to consider that AI is not a plug-and-play solution. This saw some early adopters underestimating the cultural, technical, and operational changes required to integrate AI into workflows.

A Strategic Blueprint for AI Investment

For businesses to invest wisely:

1. Start with the problem, not the tool
   Instead of shopping for tools to adopt, a business should first ponder what problem it wants to solve. This means clearly defining the problem to solve, such as personalizing marketing campaigns or predicting supply shortages. Clarifying a problem ensures the AI investment is focused and not an experiment.
2. Build a portfolio approach
   Borrowing from how investors diversify portfolios, a business should also diversify its AI initiatives. They can do this by balancing short-term projects, such as automating repetitive tasks, with long-term projects like predictive analytics. This is to ensure there is a steady return on investment.
3. Prioritize responsible and compliant AI
   Reputation is crucial, and businesses should avoid mishandling customer data. To do this, companies must invest in compliance, transparency, and explainability as part of their AI strategy.
4. Invest in people, not just technology
   AI does not replace talent. Companies should invest in training and upskilling their workforce. This prepares employees to work well with the new technology to ensure adoption is smooth and effective.
5. Build scalable infrastructure
   Even with the most advanced AI model, failing to have the right foundation will result in unsuccessful implementation. The lesson? Companies must invest in flexible systems that can grow with them.

Conclusion

AI is no longer a futuristic concept. It is a business reality. Adopting AI alone is not enough, and businesses need to do it wisely. Businesses should refrain from jumping on the latest trends. Instead, make strategic choices that align with long-term goals. The focus should be on the problems to be solved and not the tools. 

The digital landscape has rapidly advanced, fueled by generative AI and other transformative technologies. Although this has come with great opportunities, it has also introduced new strategic threats. Among these is disinformation. The World Economic Forum classifies misinformation and disinformation as a top global threat alongside conflict and environment in its 2025 global risks report. With generative AI becoming more sophisticated, threat actors (like deepfakes, voice cloning, viral hoaxes and AI-driven scams) are increasing in frequency and precision. Therefore, business leaders need to act fast to build disinformation resilience.

Why Disinformation Matters for Business

Disinformation is the intentional spread of false or misleading information with malicious intent. This is unlike misinformation, which is unintentional and often shared by individuals who believe it’s true. However, both can have serious consequences for a business.

Historically, disinformation mainly targeted political processes or public institutions. Today, this threat has expanded to the corporate world to become a strategic business risk.

For example, a deepfake video of a CEO announcing mass layoffs will likely affect a company’s stock price. While fake reviews – positive or negative – can also sway consumer decisions. A viral tweet might spark public backlash and disrupt operations. In the United States, billions of dollars have already been lost from disinformation created by deepfakes, with the figures expected to rise in the coming years.

Impact of Disinformation on Business Operations

Disinformation impacts a business in various ways, such as:

• Financial risk – false narratives can manipulate market behavior or stock prices.
• Reputation and trust – fabricated information can erode customer trust and brand credibility.
• Internal noise – false information can lead to confusion or the unintentional spread of incorrect content.
• Operational disruption – false reports may trigger emergency protocols, overreactions or divert resources from core objectives.
• Regulatory and legal exposure – new laws hold platforms and even companies accountable for hosting or spreading harmful fake content.

Building a Proactive Disinformation Resilience Strategy

To effectively counter disinformation, businesses need a comprehensive strategy that integrates technological solutions, human intelligence, and proactive communication.

1. Awareness and Training
   Employees are a great asset and at the same time can be a potential vulnerability. Therefore, all employees from frontline staff to C-suite should be aware of how disinformation works, know red flags, and be empowered to verify suspicious content. They should frequently undergo comprehensive training programs that focus on digital literacy, critical thinking, and fact-checking techniques.
2. Monitoring and Detection Tools
   Early detection is crucial. It requires advanced monitoring tools that deploy AI-powered social listening, threat intelligence platforms, and real-time deepfake detection systems that analyze image, video, and audio content. Combining these tools with automated alerts enables a swift response before a false narrative spreads.
3. Robust Internal Protocols
   Develop and enforce clear escalation protocols for suspected disinformation. These should detail a chain of command, verification steps, and PR responses. Employees must know whom to alert and how to safeguard systems quickly.
4. Platform and Partnership Engagement
   Collaborate with social platforms, fact checkers, and cybersecurity firms to detect and report false content. This will also help build relationships with journalists and analysis firms to enable faster content removal and more credible public debunking.
5. Trust-First Content Strategies
   Deploy blue-check verified accounts, metadata authentication, digital signature,s and watermarking. A business also may consistently share authentic updates, reinforce company values, and build a track record of transparency to strengthen stakeholder trust.

Policy and Regulatory Landscape

Governments worldwide are recognizing the gravity of this threat. New laws are emerging globally to hold platforms accountable and to protect individuals and businesses.

One example is the Take It Down Act, signed into law on May 19, 2025, which mandates the removal of non-consensual deepfakes. This sets a legal precedent for holding platforms responsible for hosting synthetic media that harms individuals or businesses.

Other legal frameworks are evolving globally with a focus on developing fact-checking and AI-usage policies. Businesses must stay informed of the latest regulations and ensure their internal policies are compliant.

Future Proofing with AI and Collaboration

While generative AI can be used wrongly, it is also a powerful tool in real-time detection and content verification. Since the fight against disinformation is a continuous journey of adaptation and vigilance, businesses must:

• Integrate advanced detection systems into their security stack
• Standardize watermarking across distributed content
• Engage in multi-stakeholder alliances across industries and governments to share insights and define best practices

Conclusion

In an era where false information spreads faster than the truth, disinformation is no longer just a public concern but also a serious business risk. The threat landscape is evolving fast with deepfake scams and coordinated smear campaigns; hence, corporate strategy must evolve, too. Businesses have to build disinformation resilience through proactive systems, employee awareness, trusted communication channels, and ongoing vigilance.